small business owner

Operations Management Consulting Services

Designed for Your Growth Stage

Whether you need complete platform transformation, ongoing business operations support, or strategic consulting to implement yourself – we meet you where you are.

Which Service Is Right for You?

Not sure where to start? Here's a quick guide:

System scale audit by process design consultant

Choose Platform Transformation Packages if:

  • You need a specific system built or migrated (HoneyBook, Dubsado, ClickUp, GoHighLevel, etc.)
  • You’re ready for complete implementation done FOR you
  • You have a clear project with a defined start and end
  • Investment: $1,500-$24,500 depending on scope
VIP day with our process design consultant

Choose Monthly Operations Support if:

  • You need ongoing partnership, not just a one-time project
  • Your systems need continuous optimization as you grow
  • You want a dedicated team that knows your business inside and out
  • Investment: $1,875-$5,000/month retainer
Done-for-you-process

Choose Systems Support Hub Membership if:

  • You need expert guidance but will handle implementation yourself
  • You’re building operational foundations and need strategic direction
  • You want community support and frameworks without full-service pricing
  • Investment: Starting at $97/quarter (done-WITH-you model)

Still not sure?

...and we'll help you figure out the best path forward.

Platform Transformation Packages

Complete System Design & Implementation

We build the operational backbone of your business—so you can focus on what you do best.

As operations management consultants and business process improvement specialists, we understand you need better systems. You’ve tried DIY-ing it. Maybe you’ve even hired someone before who left you with a mess.

Here’s what’s different about working with us:

We don’t just set up software. We design workflows that match how your business actually operates. We account for your team’s tech comfort levels. We build in room for the messy reality of entrepreneurship.

And most importantly? We stay until your team is trained, confident, and actually using the systems we built.

What Platform Transformation Includes:

  • 90-Minute Systems at Scale Audit with Tonisha (strategic roadmap for your operations)
  • Custom system design based on your actual workflows (not generic templates)
  • Complete implementation by our team of systems specialists
  • Business automation and workflow automation to eliminate repetitive manual work
  • Business process improvement and optimization strategies
  • CRM setup services and client management automation
  • Team training with patience and clarity (not just documentation dumps)
  • Post-launch support to troubleshoot and optimize

Platforms We Specialize In:

We’re platform-agnostic tech consultants, meaning we recommend what’s best for YOUR business—not what’s easiest for us.

Client Management & CRM Setup Services:

  • HoneyBook setup and automation
  • Dubsado setup and workflows
  • Zoho CRM implementation
  • GoHighLevel configuration

Project Management & Workflow Automation:

  • ClickUp consulting and optimization
  • Asana implementation
  • Notion setup and integration
  • Monday.com configuration

Course & Membership Platforms:

  • Kajabi web design and setup
  • Teachable implementation
  • Thinkific optimization

Marketing Automation & Integration:

  • GoHighLevel setup
  • ActiveCampaign integration
  • ConvertKit automation
  • Zapier and Make.com workflow automation

Website Development & Branding:

  • WordPress web development
  • Custom web design
  • Professional branding packages
  • Capability statements and marketing materials

…and many more. If you use it (or want to), we can optimize it.

How Platform Transformation Works:

Step 1: The Fit Call (30 minutes)

We make sure we’re a personality match before diving into systems.

Step 2: Systems at Scale Audit (90 Minutes)

Tonisha deep-dives into your current operations, pain points, and goals. You walk away with a strategic roadmap.

Step 3: Custom Proposal + Implementation

We send a tailored proposal based on your specific needs—no cookie-cutter packages.

Step 4: Implementation

Our team builds, automates, and optimizes while Tonisha provides CEO-to-CEO support throughout the transformation.

Step 5: Training & Launch

We train your team, troubleshoot any hiccups, and make sure everything works seamlessly before we hand it off.

From HoneyBook Setup to GoHighLevel - Growing With Our Clients

We first worked with a client when she needed HoneyBook setup and ClickUp optimization. We automated her workflows, designed capability statements, and built systems that saved her hours every week.

Over the next two years, her business doubled, then tripled. The systems we built helped her scale without hiring more admin staff.

Now? She’s bringing in corporate clients, and her business has grown to justify a more robust platform. So we’re providing complete GoHighLevel setup and migration services, moving her entire operation from HoneyBook + ClickUp to GoHighLevel.

That’s the SVS approach: We don’t just deliver a project and disappear. We grow with you.

Investment:

Platform Transformation Packages are custom-priced based on scope, but here are typical ranges:

  • Single platform setup (HoneyBook setup, ClickUp consulting, Dubsado setup, etc.): $1,250-$3,500
  • Multi-platform integration and workflow automation: $3,500-$10,000
  • Complete operational transformation with CRM setup services: $10,000-$24,500

Monthly Operations Support

Your Outsourced Operations Team—On Retainer

You’ve built the systems. Now you need business operations consulting to keep them running smoothly.

Maybe you’ve already worked with us on a Platform Transformation Package. Or maybe you’ve built your own systems and need expert help optimizing them.

Either way, you know this: Systems aren’t “set it and forget it.”

Your business evolves. Your team grows. New tools emerge. Integrations break. Workflows need tweaking.

That’s where Monthly Operations Support comes in.

What Monthly Support Includes:

  • Dedicated team access (you’ll work with the same specialists who know your business)

  • Ongoing optimization and business process improvement as your business evolves

  • Tech troubleshooting and workflow automation when things break (and they will)

  • New hire training and client onboarding so your systems get adopted by every team member

  • Workflow refinement and business automation based on what’s actually working (or not)

  • Strategy and operations consulting from Tonisha as you scale

  • Proactive monitoring so we catch issues before you even notice them

Who Monthly Support Is For:

This retainer model works best if:

  • You’ve invested in systems and want to protect that investment
  • Your business is growing and your operations need continuous attention
  • You don’t have (or want) a full-time operations manager
  • You value having experts on call who already know your business
  • You want a long-term partner, not just a vendor

How Monthly Operations Support Works:

Month 1: Onboarding & Assessment

We audit your current systems, meet your team, and identify optimization opportunities.

Ongoing: Proactive Partnership

We become your operational safety net—handling tech issues, optimizing workflows, training new hires, and keeping everything running smoothly.

Quarterly: Strategy Check-Ins

Tonisha meets with you to review what’s working, what’s not, and where to focus next.

The Loyalty Factor

Many of our Monthly Support clients have been with us for years. They come back again and again—not just because our work is excellent, but because we’ve built genuine relationships.

When they return, they often request the same team member they’ve worked with before. Why? Because that person knows their business, understands how they think, and can anticipate their needs.

That’s the power of long-term partnership.

Investment:

Monthly Operations Support retainers: $1,875-$5,000/month

Pricing depends on:

  • Complexity of your systems
  • Size of your team
  • Scope of ongoing support needed
  • Number of platforms managed

Systems Support Hub Membership

Strategic Guidance Without the Full-Service Price Tag

Not ready for done-FOR-you services? We’ve got you covered.

The Systems Support Hub is our done-WITH-you membership—you get expert guidance, proven frameworks, and community support from experienced online business consultants, but YOU handle the implementation.

Perfect for:

  • Growing online businesses (pre-6 figures or early 6 figures)
  • Entrepreneurs building operational foundations
  • Past SVS clients who want ongoing access to operations consulting between projects
  • Small business owners ready to implement with expert direction

Choose Your Level of Support

All tiers include access to our Automation with Empathy approach—systems designed for real humans, not just spreadsheets.

ESSENTIALS TIER - $97/Quarter

Perfect for: Self-starters who just need expert direction

What’s Included:

Monthly live Q&A sessions with Tonisha and the SVS team (bring your questions, get real answers)

Recordings of all live sessions (can’t make it live? Watch the replay)

Quarterly template drop — receive one exclusive SVS template every quarter
(New quarter, new resource — build your toolkit over time.)

You implement. We guide.

COLLECTIVE TIER - $297/Quarter

Perfect for: Entrepreneurs who value peer collaboration

Everything in Essentials, PLUS:

Private community access for deeper collaboration with fellow members

Priority question submissions (your questions answered first in live Q&As)

Guest expert or workshop sessions (platform specialists, automation experts, and more)

20% off all SVS templates — exclusive member discount on premium systems and resources

You implement. We guide AND you learn from peers.

INTENSIVE TIER - $497/Quarter

Perfect for: Business owners with complex operational challenges

Everything in Collective, PLUS:

1-on-1 quarterly strategy calls (30-minute private sessions to review your progress and plan next steps)

Custom workflow reviews (submit your workflows and get personalized feedback)

Priority Slack support (direct access to the SVS team between sessions)

Early access to new frameworks and tools (beta test new resources we’re developing)

✓ Access to systems framework library (proven workflows, templates, and processes we use with our done-for-you clients)

You implement. We strategize deeply with you.

How It's Different:

Systems Support Hub = Done-WITH-You
You implement. We guide. Perfect if you have the time and capacity to do the work yourself.

Platform Transformation & Monthly Support = Done-FOR-You
We implement. You focus on your business. Perfect when you’re ready to hand it all over.

Launching Black Friday 2025

We’re opening the Systems Support Hub as a beta program with founding member pricing.

Join the waitlist now and lock in the lowest rates forever.

Fractional COO Services

Also available for select clients: Fractional COO services for businesses needing comprehensive strategic operational leadership.

This is a limited offering where Tonisha serves as your outsourced Chief Operating Officer—managing your full operations, team coordination, strategic planning, and execution.

Let's Find the Right Fit for Your Business

Not sure which service you need? That’s exactly why we start with a Fit Call.

We’ll talk about where you are, where you want to go, and which path makes the most sense for your business right now.

No pressure. No sales pitch. Just honest guidance.